Bartneck C (2002); Integrating the OCC Model of Emotions in Embodied Characters;Virtual Conversational Characters: Applications, Methods, and Research Challenges; HF2002?; Melbourne 2002 (http://www.vhml.org/workshops/HF2002/papers/bartneck/bartneck.pdf
Towards a Theory of Social Intelligence for Interface Agents
"The problem with these thought-experiments is that, to borrow a phrase, there is too much thought and not enough experiment...The only way we will really know whether or not machines can be conscious is by trying to build a conscious machine" - Evans D (2001); Emotion: A Very Short Introduction; OUP.
Searle, John R; MiND? - A Brief Introduction; Oxford University Press 2004